This Cookie Policy explains how Outfound ("we", "us" or "our") uses cookies and similar technologies on our B2B lead generation platform available at outfound.ai and app.outfound.ai (the "Service").

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

1. What Are Cookies and Similar Technologies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. Cookies help the website recognise your device and remember information about your visit.

We may also use similar technologies such as local storage, pixels, and tags that perform functions similar to cookies. In this Policy, we refer to all of these collectively as "cookies".

2. How We Use Cookies

We use cookies for the following purposes:

2.1 Strictly Necessary (Essential) Cookies

These cookies are essential for the Service to function correctly and securely. They enable you to:

• Sign in and stay logged in

• Access secure areas of the platform

• Use core features such as workspace navigation and account management

Without these cookies, the Service may not function properly. You cannot disable strictly necessary cookies via our cookie settings interface because they are required for the Service.

2.2 Performance and Analytics Cookies

These cookies help us understand how users interact with our website and application so that we can:

• Measure traffic and usage patterns

• Identify which pages and features are most used

• Improve performance and user experience

These cookies typically collect aggregated and anonymised information. Where required by law (e.g., in the EEA/UK), we will only use non-essential analytics cookies if you have given your consent.

2.3 Functional Cookies

These cookies allow the Service to remember your choices and preferences, such as:

• Language and timezone

• Interface settings (e.g. theme or layout preferences)

Functional cookies help provide a more personalised and convenient experience.

3. Types of Cookies We Use

We use both session and persistent cookies:

• Session cookies

  • Temporary and deleted when you close your browser

  • Used, for example, to keep your session active while you navigate the Service

• Persistent cookies

  • Remain on your device for a defined period or until you delete them

  • Used, for example, to remember your preferences and keep you signed in between visits

We also use both first-party cookies (set by Outfound) and third-party cookies (set by our service providers).

4. Third-Party Cookies and Services

We work with trusted third-party providers to operate and improve our Service. These providers may set their own cookies when their services are integrated into our platform.

Examples include:

4.1 Authentication & User Management

• Clerk
  We use Clerk to handle authentication and session management. Clerk sets cookies that are strictly necessary to:

  • Maintain your logged-in session

  • Securely identify your account

  • Protect access to your workspace

These cookies are essential and cannot be disabled without affecting core functionality.

4.2 Payments

• İyzico
  When you make a purchase, you may be redirected to İyzico's secure payment page. During the checkout process, İyzico may set cookies to:

  • Facilitate and secure the payment transaction

  • Prevent fraud

  • Fulfil regulatory and compliance obligations

These cookies are controlled by İyzico and are subject to their own privacy and cookie policies.

4.3 Hosting, Performance and Error Monitoring

• Vercel
  We host our website and application on Vercel. Vercel may process technical data (such as IP addresses and request logs) and may use cookies or similar technologies for:

  • Load balancing and routing

  • Performance and uptime monitoring

  • Privacy-friendly analytics about request volumes and latency

• Sentry
  We use Sentry for error tracking and performance monitoring. Sentry may collect technical information when errors occur (e.g. browser type, device information, pages visited) to help us:

  • Identify and fix issues

  • Improve stability and reliability

These tools focus on technical diagnostics rather than identifying you as an individual.

4.4 Analytics

• Google Analytics
  We use Google Analytics to understand how visitors interact with our website and to improve our platform. Google Analytics uses cookies to collect information such as:

  • Pages visited

  • Time spent on the site

  • Referring URL and general location (e.g. country/region)

This data is typically aggregated and does not identify you directly. Where required by law (e.g., in the EEA/UK), we only set Google Analytics cookies after you have given your consent via our cookie banner or settings.

You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on provided by Google.

We may update or change the third-party services we use over time. Our use of these services will remain consistent with this Cookie Policy and our Privacy Policy.

5. Cookie Control and Your Choices

5.1 Browser Settings

Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to:

• Block cookies entirely

• Delete existing cookies

• Receive a notification before a cookie is set

Please note:

• Disabling strictly necessary cookies may prevent you from logging in or using core functions of the Service.

• Disabling other types of cookies may impact some features or your user experience but will not block basic access.

For more information on how to manage cookies in your browser, you can refer to the "Help" section of your browser or visit guidance pages provided by major browsers.

5.2 In-Product Cookie Preferences (Where Available)

Where applicable and required by law, we may provide a cookie banner or preferences panel that allows you to:

• Accept or reject non-essential cookies (such as analytics cookies)

• Change your cookie preferences at any time

Your choices in that interface will override default settings for the categories you control.

5.3 "Do Not Track" Signals

Some browsers offer a "Do Not Track" (DNT) setting. At this time, there is no common industry standard for responding to DNT signals. Accordingly, our Service does not currently respond to DNT signals. You can still manage cookies using the methods described above.

6. Advertising and Tracking

• We do not use Facebook Pixel or similar third-party advertising trackers.

• We do not sell your personal data to third parties.

• We do not track you across unaffiliated websites for interest-based advertising purposes.

Our use of cookies and analytics is focused solely on operating, protecting, and improving the Outfound platform.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time, for example to reflect changes in:

• The cookies we use

• The third-party services we rely on

• Applicable legal or regulatory requirements

When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, you can contact us at:

Email: privacy@outfound.ai

We are committed to protecting your privacy and providing you with transparency and control over how your data is used.