Campaigns

Can I change a running campaign, or send a test email?

Approved emails are locked in the campaign and people cannot be added to a running campaign; there is no separate test send.

Once a campaign has started:

  • Sending hours: use Sending hours on the campaign page to change days, time windows, timezone and holidays. Only pending sends are adjusted; sent emails are not resent and follow-up delays are not shortened. A paused campaign stays paused.
  • Email text: emails approved in AI personalization are locked in the campaign. If you want to change the text, edit it on Generate Emails before launching.
  • Adding people: new people cannot be added to a running campaign. Create a separate campaign for them.
  • Stopping one person: open them in the campaign's Leads tab and use Pause Lead.

Test email: the app has no separate option to send yourself a test. You can see how an email will look on Generate Emails and in the preview in the sequence step; for the signature, check the Live Preview in the sender profile.

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