- At the bottom of Settings › Account, click Delete Account.
- Pick a reason and click Continue.
- Type DELETE in capital letters in the box and click Delete My Account.
Right away: your account closes and you are signed out; you can't sign in again. Campaigns in workspaces only you use are stopped and your subscription is cancelled; you don't need to cancel it separately.
After 30 days: the workspaces only you use are deleted permanently with their projects, leads, lists and campaigns, together with your account. If you are a member of someone else's workspace, only your membership is removed; projects you created there stay in that workspace. Payment and invoice records are kept because the law requires it; your personal details in audit logs are anonymised.
"Your workspace has other members": if you own a workspace other people use, the account is not deleted, because their data would go with it. Remove the other members on Settings › Team first, then try again.
If you change your mind: write to [email protected] from your registered email address before the 30 days are up. The cancelled subscription and stopped campaigns do not come back by themselves.