- On Settings › Plan, click Cancel subscription.
- The dialog shows the date until which your plan stays open. Confirm with Cancel subscription again.
- Optionally pick a reason and leave a short note; you can skip this step.
After cancelling:
- You keep using Outfound until the end of the period you have paid for; you are not charged after that.
- If you have a Dedicated IP add-on, it ends too: on the same date or at the end of its own period.
- Before the period ends you can undo the cancellation with Keep subscription.
A cancelled subscription cannot change plans; keep the subscription first. Cancelling requires the Owner or Admin role.