Pricing and billing

How do I downgrade my plan?

A downgrade applies at the end of the period; until then you keep your current plan and quota.

  1. On Settings › Plan, click Switch to this plan on the smaller plan.
  2. The Change plan screen shows the date from which the new plan applies.
  3. Confirm with Schedule downgrade.

Nothing is charged or refunded for a downgrade. Your current plan and quota stay valid until the end of the period; on the renewal date the new plan and its price start.

If you change your mind, use Undo change before the renewal date to stay on your current plan.

Note: if the new plan allows fewer sending domains, your existing sending domains are not switched off; only adding new domains is subject to the new limit.

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