Outfound support is given through the help centre and the in-app support chat.
- Click Help and support at the bottom of the left menu; the support window opens at the bottom right. If the team has replied and you haven't read it yet, the number shows next to the row.
- Search these articles in the Help tab.
- Write in the Messages tab and our AI assistant answers right away.
- To talk to someone, click Talk to a person, or ask the assistant to hand you over to the team.
Our team usually gets back within 1 business day. The answer appears in the chat and is also emailed to you; you don't need to keep the chat open. You can also send screenshots, files or voice messages; the limits are in "Can I send files, screenshots or voice messages in the support chat?".
If you can't reach the chat, write to [email protected]. For product suggestions, use Feedback in the account menu.
Including your workspace, the name of the project or campaign concerned and any error message you see helps us help you faster.