Workspaces and team

What are the team roles and who can do what?

Owner, Admin, Member and Viewer roles; billing is managed by the Owner and Admins.

Outfound has four roles:

  • Owner: can do everything. Only the Owner can change roles and delete the workspace.
  • Admin: manages the plan and subscription (subscribe, change plan, cancel, change card), invites and removes members, edits workspace settings, and works with projects and campaigns.
  • Member: creates projects, finds leads, prepares emails and runs campaigns.
  • Viewer: read-only access; cannot change or start anything.

Billing is open to the Owner and Admin roles; Members and Viewers cannot buy or change a plan.

When you invite someone, you choose Admin, Member or Viewer. The Owner can change a member's role later on Settings › Team with Change role. You cannot change your own role, and the last Owner's role cannot be lowered.

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