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Security and compliance

Data security, GDPR and where your data lives

Can I email companies in Europe, and what does GDPR say?EU business email usually relies on legitimate interest; it needs relevant content, a clear identity and an easy opt-out.
Does Outfound comply with KVKK?Outfound processes personal data in line with KVKK, the Turkish data protection law; requests are answered within 30 days.
How do I ask for my data to be deleted or for a copy?You can delete your account yourself, or send deletion, correction and data copy requests to [email protected] or our KEP address.
How do I turn on two-factor authentication?Turn 2FA on or off with an authenticator app from the Two-factor authentication row on Settings › Account.
Is it legal to send cold email to companies in Türkiye?Commercial messages can go to merchants and tradespeople without prior consent, but İYS registration, opt-out checks and a 3-business-day opt-out apply.
Is my data safe?Data is encrypted in transit with TLS 1.2+ and sensitive personal data is encrypted at rest; card details never reach Outfound.
What is the difference between cold email and spam?Cold email is a relevant message to the right business, with a clear identity and easy opt-out; spam is random and irrelevant.
Which rules apply when sending to other countries?The recipient's country's rules apply; countries such as Canada and Australia require consent for commercial email.

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