Pages are slow or show an error

If a page is slow or shows an error:

1. Refresh the page (Ctrl+F5 or Cmd+Shift+R).
2. Turn off your browser's automatic translation; it changes the page content and can cause errors.
3. Temporarily turn off extensions such as ad blockers, or try a private window.
4. Use an up-to-date Chrome, Edge, Firefox or Safari.
5. Check your internet connection.

Discovery and email generation run in the background; these taking a while does not mean the page is slow. You see their progress in the project chat and on Generate Emails.

If the problem continues, tell us in the support chat which page you are on, what you did and the error message you see (with a screenshot if possible).