Pricing and billing

Can I get a refund?A period that has started is not refunded; duplicate charges and service we could not provide at all are reviewed.
How do I cancel my subscription?Cancellation takes effect at the end of the period; everything stays open until then and you can undo it.
How do I change my payment card?Enter your new card under Payment method on Settings › Plan; the next renewals are charged to it.
How do I downgrade my plan?A downgrade applies at the end of the period; until then you keep your current plan and quota.
How do I enter my billing details?Enter your company name, address and tax number on Settings › Invoices; they are required before you can buy a plan.
How do I subscribe?Fill in your billing details, then subscribe to a plan by card on Settings › Plan.
How do I upgrade my plan?An upgrade applies immediately; you pay the difference for the rest of the period and your allowance grows by the same share.
Is there a free trial, and what does it include?New accounts get 20 company discoveries and 40 AI personalizations; contact details and sending open with a subscription.
I was charged twice. What should I do?Check Invoices and your subscription history first; report a duplicate charge with its date and amount in the support chat.
My payment failed. What happens now?If a renewal payment fails, service stays open for 7 days; update your card and retry the payment in that time.
What are the plans and prices?Prices of the monthly Starter, Growth and Scale plans and the allowances that renew every month.
Where can I find my invoices?Settings › Invoices lists your payments, receipts and the status of the legal invoice.
Which payment methods do you accept?Payments are taken by card in Turkish lira through iyzico; Visa, Mastercard, American Express and Troy are accepted.

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